FAQ

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Ticketing & Matchday

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Q: How can I buy tickets for home matches?
You can purchase tickets online or at the club shop on matchdays.

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Q: Are concessions available?
Yes. We offer discounted rates for seniors, students, and under-16s. Check the ticket page for details.

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Q: Can I bring my child to the match?
Absolutely. We’re a family-friendly club. Under-16 tickets are available. Under-14s: should ideally be accompanied by an responsible adult (over 16). We also recommend caution and supervision for children between 14–15 years old, depending on the match environment.

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Q: Can I bring my dog to the match?

Provided they are well-behaved, ​dogs are welcome in the ground. Unfortunately only Assistance dogs are permitted inside the clubhouse.

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Q: What happens if a match is postponed?
Your ticket will remain valid for the rearranged date. If you can’t attend, contact us for options.

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Q: What happens if I am unable to attend a game after purchasing a ticket?
Please see our Ticket policy for details.

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Club Shop & Merchandise

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Q: Do you sell replica kits and training gear?
Yes. Our shop stocks official kits, training wear, and club-branded merchandise.

 

Q: How long does delivery take?
Please see details on the Club Shop page.

 

Q: Can I return an item?
Please see details on the Club Shop page.

 

Facility Hire

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Q: Can I hire Penydarren Park for an event?
Yes. We offer hire options for meetings, parties, and community events. Contact us for availability.

 

Q: Is catering available for bookings?
Yes, We can arrange catering. Let us know your requirements when booking.

 

Q: Do I need insurance to hire the venue?
For public events, we may ask for proof of public liability insurance.

 

Community & Supporter Ownership

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Q: What does it mean to be a supporter-owned club?
It means the club is run by - and for - its supporters. Members have a say in key decisions and governance. You can become a member at any time, and influence how the club is run.

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Q: How can I get involved or become a member?
Visit our Tickets page to learn more about joining and participating.

 

Q: Do you run community programmes?
Yes. We host various events throughout the year.

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Q: Do you offer any assistance in this regard.

The club is lucky enough to have a volunteer Mental Health and Wellbeing Officer. Please contact us for details.

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General & Contact

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Q: How can I contact the club?
You can email us at info@merthyrtownfc.co.uk or call during office hours.

 

Q: Where is the club located?
Penydarren Park, Merthyr Tydfil, CF47 8RF. Directions are available on our Contact Us page.

 

Q: Can I volunteer at the club?
Yes! We welcome volunteers across matchday, events, and community roles. Get in touch to learn more.

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